Denty

This also happened on an all-in-one I was using last year. Just happens randomly with no rhyme or reason. Again, it doesn't happen all the time. It happens randomly and there's no way to avoid it. I don't have any other clips to upload for comparison because I binned them. Trust me that all the other clips that end up like this are of an identical quality. I was able to delete the second x86 folder, but there's no such folder as roaming in my Users\PC Name directory. Regardless with the second folder deleted, the problem persists. The clip I shared is a very short clip of a longer project - there's a couple of files lasting a few minutes and then four main files, all about 40 minutes each. I'm trying to render everything together as a main project but the third clip is tinny. Any amount of adjustment I make in the sound effects just makes it worse. It's just impossible to remove. It's impossible to avoid and there is no solution to this. I think I'd better start again with another video editor. Thank you for your time. Shame, because for the most part Videopad has been brilliant but it's just let me down one too many times and I'm sick to the back teeth of having to sort out problems with it. It's become a proper liability. EDIT: I have now cancelled my NCH subscription and gone with another video editor. This one seems to do the job and there is no tinny sound. It's allowing me to render my project with no problems, and that's all I ask. Thanks for your help.

Okay, so the volume issue appears to be sorted, but another problem has reared its ugly head once more now. One that there seems to be absolutely no solution for. Sometimes when we have worked for hours on a clip, and we try to import the clip into Videopad, it plays fine in the clip preview but when you play it on the timeline, it sounds awfully distorted and tinny. This happens randomly, not just to any one clip. An example of what I mean is here: [link removed] This has been going on for months. MONTHS. I've only found one other topic on this subject on these boards and it's unanswered, so I guess it's a headscratcher. I am THIS close to using another editor - I have given Videopad enough time and enough chances to be a reliable editor but all it does is cause me problems. We record trial commentary videos, and we can't release the video we've worked on for over a week on because Videopad will not allow us to. If someone has a solution to this, we would appreciate it pretty quick. Otherwise, NCH have lost a longtime, cheesed off and very fed up customer! EDIT: Yes, I've rolled back the install to the previous one linked. Yes, I've restarted the PC. Yes, I've cleared the cache. It's still happening. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

JFTR, I'm still using v 13.09. Been apprehensive about updating it. I see we're on v 13.28 - would that be safe to download for my eardrums...? 😁

Okay, will give this a try again and see if it helps and will update. EDIT: Just downloaded and imported some random clips, including one that nearly destroyed my eardrums when I imported it the other day. It also seems to have worked for me. Thank you @borate for your help. Just one question as brought up by @ROUS - how will we know this will be fixed in a future update? I can never seem to find detailed patch notes on each update (or are they usually posted on here?) Cheers.

I am the same. My project files are either recorded via OBS or downloaded from other sources. Whether it's audio content I produce myself or external video I import, it always is imported into Videopad with either huge volume or silent. As with ROUS, my projects are also large so would be quite laborious to share the project with all the source files. However, I could make two project files - one with normalisation checked and one without - with the same audio file and share it? Am in the middle of making a project at the moment and am concerned about whether the release you shared will work with the settings etc I already have set up. EDIT: I actually downloaded the release you linked from 13th March and it was happening in that, too. I wanted to wait until v. 13.21 was out to see if it had been fixed.

Well, I have the latest release. Which version is the one you've linked to? I always clear the cache before starting a new project but, nonetheless, whatever sound files I import end up becoming serious eardrum damagers. As I said sdoesn't matter normalize is checked or not. Have no idea how to stop it happening. At wits end. It happens with EVERY file I import. Been happening for awhile, not just this release and I'm getting seriously hacked off shelling money out for a product that delivers a substandard result.

Hi, I hope someone can help. Been using Videopad for a good while now and am upgraded to the latest version. However, I am close to ending my subscription and using another program. I've had a multitude of problems to overcome since using Videopad - problems with rendering, problems with exporting, problems with sequences etc that I've managed to sort out myself but I have a problem I just can find NO solution for, so I figured ask for help in the forums and if nobody can help, sack this and start using Adobe. So, whenever I import a mp4/mp3 or WHATEVER file I import into Videopad, it blows the volume RIGHT up. This happens whether "Normalize sound levels of imported video/audio media" is checked or unchecked. I have to go into each clip and reduce the gain down to 20% for it to sound anywhere near like comfortable listening levels. Either that or, to import media with their original sound levels, I have to clear the cache and restart the pc EVERY TIME before importing them. I have no idea why this is happening, but it's doing my head in. Any ideas, anyone, before I sack this editor and find out what all the fuss is with Premiere Pro? Windows 11. v.13.21 of Videopad 32GB RAM i5 10400F Six core 2.9GHz NVIDIA GeForce GTX 1650 (just in case anyone asks for specs) Thank you.