Djinn_N_Juice

Once again having this problem! Man, I really love VideoPad when it works, but I am really getting tired of these bugs and endless problems, this program is on thin ice with me, the bad seems to be outweighing the good here. May need to start looking for a new video editing software or something cuz its really getting under my skin.

hmmm, well now none of the video files that had distortion on 11.71 have any distortion on them in the version 11.74 that I have on my computer now from the app. Its gone, so whatever was done in the versions after 11.71 fixed it. I dont think you will have any distortion if I dont, but if you want me to still send one for you to run in 11.71, you can do that, but once you are done with it let me know so i can erase it from Google drive because my drive is almost completely full and those video files take up lots of space. Do you still want a test file in light of it being fixed in 11.74 or no?

Hey! Sorry I had forgot all about this, and just remembered you asked me to do a project test. So, in that case, should i uninstall that older version 8.45 and install the new version so that the problem of distortion is once again there, and then submit a project test? Or what would you like me to do?

i will be away from the computer for a few hours to catch some sleep, but when I return I would be happy to upload the files. Talk soon!

Yes, i had mentioned in one of the earlier posts, that on the newer versions, before I uninstalled them to install that version 8.45, I DID actually try the OPTIONS | EDITING and switched to None (CPU only) and the problem was still persisting. Then i uninstalled those versions completely, installed the v 8.45 or whatever old version you asked me to try, and when I opened it and dropped the video file that was causing me trouble on the later versions, I noticed the distortions were completely gone, so I did not do the OPTIONS | EDITING, None (CPU only) on that older version 8.45 because reinstalling that version fixed everything, but I DID try the OPTIONS | EDITING, None (CPU only) on the later versions before uninstalling them to try the 8.45 version, just to be clear. Does that clarify? Sorry if my responses have been confusing

When I reinstalled that earlier version of VideoPad the issue seems to have totally gone away and I see no more of the distortion, and I had not gone into the Editing options to select "None (CPU only)" i did not do that since the distortion seemed to have disappeared without having to do anything other than reinstalling that older version you asked me to install. I meant to mention earlier, if I send a test project, i would imagine the issue will not appear on those project files unless I go back and reinstall the versions that were causing it, no? Since they are completely gone on this older VP version i now have installed on my computer, wouldn't the problem be totally resolved in the test projects if they are resolved completely on this old version of VP that i have reinstalled now? Im not seeing any distortion now

My fault for not replying sooner! I got sidetracked with some other things and had not installed that older version yet that you asked me to. I have just done so, and now I don't see that distortion anymore! But to give some further insight on those logi video files, the Logi video files themselves opened on my Windows 10 movie player app and played on my desktop without the issues on the video, it also uploaded to Magix Movie editor without that distortion, it was only when I would drop it on Videopad on those later versions, I recall it being a beta version when it first started occurring, though I can't say what beta version it was. But this older VP you asked to reinstall seems to have cleared it! 😎

Ok sure, I can do what you suggested. It might also be helpful to add that the way I went about recording my videos for VP projects might be a little different than what most people do. I did not record any of these videos using VideoPad but rather Logitech webcam software "Logi Capture" that goes with my Logitech webcam HD Pro Webcam c920, so these video files that I have added to new VP projects are not from any folders associated with VP but instead Logitech capture folders from my webcam. I did however, try using the VP video recorder with my webcam but I had the same result as if I had dropped them in the project from the logitech captures folder.

I tried that option on options editing, closed and reopened, put video file back on VP and it is still doing it. I am not entirely familiar with what you mean by submit a test project but I will try doing it once i understand what that means specifically

AMD A8-5500 APU with Radeon(tm) HD Graphics, 3200 Mhz, 2 Core(s) 4 Logical Processor(s)

Right now I am using DirectX 12, I'm trying to figure out where my PC is at with AMD but not quite there yet. I use an ASUS desktop. I assume its all up to date however "Close VP. Then use Windows Explorer (the file manager) to delete all files in these folders" btw, what folders are you referring to?

Version 11.71, but this is also the case for those free versions, I tried them, it was also the case on some beta version the app was trying, in fact, that's what I remember when it first occurred, it was on some beta version, and remained with all the others, and is the case on this 11.71 version that I opened tonight, that picture I included was from tonight on 11.71

Hello everyone, This is my first post, I joined because I am having trouble with VideoPad, which I had come to love and enjoy for the better part of 3+ years, but I have been having serious problems which have made using VideoPad completely unusable for editing my videos for my content, website, and channels. Unfortunately, when I purchased VideoPad, it was through the Microsoft app store, which really screwed me because I could have paid a similar sum straight to NCH and had support for using VideoPad, and actually would have owned the software, not merely had access to the Microsoft app. What a rip off, I wish I had known that back when I paid for the app, cuz back then i wasn't aware that I was about to get screwed for paying Microsoft and not NCH. Anyway, my problem is that any time I upload my videos to VideoPad I have this horrible "green/purple warped screen thing" which makes every project on VideoPad unusable. I recently bought a monthly subscription to Magix movie maker, which is usable, not exactly as user friendly and easygoing as VideoPad was, but its better than some of the others I looked at. I would much rather prefer to continue using VideoPad, hell, I'll even buy the software from NCH at this point, but not until I am able to get some insight as to why I'm getting this awful discoloration and warpedness. I am not going to purchase it if it's going to continue making video projects unusable. I couldn't get technical support through NCH even though I paid to use the app, thanks to stupid Microsoft. But I really enjoyed VideoPad, and I am reluctantly using other software because of this issue. I would appreciate any help anyone can offer. Here is what it looks like, it started a few months back, and happens on nearly every video, it doesn't go away when I export, and it makes the video completely unusable. The video does not have the discoloration when I open the video file itself on Windows, it doesn't have that problem when I upload it to Magix movie maker, only when I upload to VideoPad https://ibb.co/vDRjnxg