stebbinsd Posted July 31, 2017 Share Posted July 31, 2017 I keep getting this error message whenever I try to import a video into a VideoPad project: I can download that DLL file here: https://www.dll-files.com/avutil-52.nch.dll.html The question is ... what folder do I extract it into? Link to comment Share on other sites More sharing options...
borate Posted July 31, 2017 Share Posted July 31, 2017 Here there are four files with that name, each a different size and each in a different ffmpeg folder.. There's ffmpeg 16, 18, 19 and 23. You need to get in touch with NCH Support - especially if you have a registered version. Link to comment Share on other sites More sharing options...
Jsalgado Posted July 31, 2017 Share Posted July 31, 2017 In this case, please open a support ticket to http://www.nch.com.au/support/supportcontact.html?software=VideoPad&home and add all the details of the issue you are having so we can further assist. Link to comment Share on other sites More sharing options...
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