St Bosse

Thank you borate, Your info helped in that I come to the decision that I will upgrade to i7 + Nvida 3060 which will allow me to work with 4k videos. I also got similar suggestions from other sources. Rumour has it that the latest low wattage consumption design GPU's are on the horizon and that waiting may be advantages. I have learned through the years that waiting for the "new development" before buying, will result in one never buying anything because as soon as it is here, talk of the next new development will already be floating around. Laptop stocks are beginning to run low and what the Chinese embargos will result in, is also very questionable. Any case, I have thoroughly studied the configuration of the specific model and it will do the job. St B

Thanks for the response borate. Interesting build configurations. It takes me back to the days when I custom build desktops for people after consultations with them (not video stuff). However, now I have a video editing configuration “measuring stick”. Thanks for that. I do run the 64-bit version as well (you gave me the link some time ago) The “save as” and working in segments principles are very good. Standard practice by me in all computer jobs, building spreadsheets, type word docs, program coding etc. I do the “clear cache” thing regularly and it does help. (still remember that from some time ago when you suggested it) . Main reason why I look at upgrading (my +/-14 month old laptop), is not because of a low configuration. My laptop ASUS i7 with 1TB SSD is quite fast but the NCH developers still can’t get the Intel iRIS Xe GDU drivers working, which was sort of okay up to some release in the past, can’t remember the number. (I currently run video processing “CPU only”). My “waiting for . ./busy with . . “ problems this week was on a 8 minute clip. I also noticed that multitasking isn’t a good idea, so I have to close all other windows. All that said, the Intel iRIS Xe GDU isn’t exactly fantastic when it comes to video editing according to articles on the internet, so maybe upgrade is in order. Thanks for the information. It will definitely help me to decide on a configuration. St Bosse

Hi guys, I need some technical assistance. If the post is in the wrong section, I apologies and please move it to the right section. I am planning to upgrade my hardware (new laptop) to run VideoPad and other NCH apps. The big question comes regarding the GDU choice. There are lots of discussions and videos reviews on GDU’s but mostly with regards to gamming. Most tests are performance results on selected games which I must admit, is a good way of testing. Video reviews on GDU’s for video editing applications seem to be very scarce. However, I am looking at GDUs for use with video editing (no gamming), the thing we all do with VideoPad etc. Options I have at the moment is: 1) NVIDIA GeForce RTX 3050 Ti, or 2) NVIDIA GeForce RTX 3060 Laptop GPU. The processor is an Intel i7 and 16GB memory, type DDR4 in both cases. (Price difference on the laptop, 3050 to 3060 is +/- $250) Question is, which one will do the job and or, are these GDU’s an overkill for what I want it for? Also thinking of 4k jobs and so on. On my current i7 laptop, I often get VideoPad messages such as busy with reloading preview or some or other task that causes a delay before I can continue with editing. What part of the GDU specs are the important ones for video editing? Anybody gone through this exercise before? Please let me know your suggestions or recommendations. St Bosse

Hmmm . . .no it doesn't. I tested it with 5 or 6 video tracks and it crashed again. Then set the editing option to CPU only and it worked. Seems the crash/freeze issue is definitely related to the Intel GDUs. St B

Okay, this option works fine! I also noticed that when adding the clips, it doesn't throw it onto the time line as well at the same time. . . . . and I am now totally deconnected and disconfused! The 32bit version works with any "Options - Editing" selection: Default, CPU or GPU. I wonder if the Revo uninstaller didn't clean out some bumf leftovers? Is the above 32bit version different from the VP on the NCH web page? Looks like the Intel GDU iRIS Xe, is at this point not compatible with the 64bit version. Borate, thanks for sticking with me and all your suggestions to get it working. I appreciated it greatly! St Bosse

No joy with this try either! St B

Hi borate, thanks for joining in the discussion. I have run dxdiag and it show DirectX version 12. GDU (Iris Xe) shows ver: 30.0.101.1660 dd March 17, 2022. I have down loaded the latest from Intel as you suggested and reinstalled DirectX and the GDU driver - NO change. You said "If you provide the project folder . . . etc", then it may help diagnose this issue. Just one problem, when it comes to the "issue" , the system has already frozen and backing up is not possible. . . . or do you want me to do this step after getting it going with the "free tool"? St B

Yes I am using v11.01. This is now an awkward situation ! v11.01 was the last upgrade allowed under my 6 month license . So now you want me the buy/pay for a very questionable upgrade? Are you willing to send me a temporary "key" for the upgrade to v11.38? I have bought quite a few upgrade licenses up till now (and on various other products), as you will be able to verify from your records. Please let me know. St B

How serious is this software issue? Unfortunately, time isn't on my side! Should I start looking at other products? St B

Thank you for your response, only one problem:- "You can chose CPU only from Options > Editing > Video Processor." Video Processor option does not exist on the Editing Tab! Is there another place where this option could be hiding? I am using version 11.01. I have tried both , 32 and 64 bit - No difference! I have also updated to latest version on NCH site hour ago. Same problem!

Please help, I cannot do any video projects! At this point my VP program is unusable. The program freezes on 2nd “Add Files” and when trying to cancel, gives a message “Restarting background thread”, then go into “Not responding” and eventually screen goes pale. If 2nd file does load successfully, there are no thumbnails on the sequence track. Video “play” on the sequence will may also randomly result in a total freeze which requires a “end task” and restart of laptop. If I do get a clip loaded successfully, and try to export, the file may run or run up to a random % and freezes and . . . . Steps after export, close program, discard project, will crash and go pale. Save Project goes straight into “Not responding”. To get out I must “end task” Videopad in task manager and restart my laptop before Videopad will run again. I have uninstalled, reinstalled, update to latest, cleared caches, updated my laptop, win and bios, no difference! . . . and back to version 11.01. My current version which work quite well few months ago! All other programs on my laptop runs perfectly without any problems which I use 6 to 7 hours per day. I do not think it is the video clips because it happens with any clip. St Bosse My laptop: Asus VivoBook Intel i7, GDU Intel iRIS Xe 12GB Mem Windows 10 64-bit 10.0.19044 Firmware X513EA.310 (Downloaded and installed Apr 4,2022)

Thank you St B

Thanks borate, Never thought of looking there. Not wanting to labour the point, how does one then get the 64-bit version if preferred? Check for update only says "new update available", (without choice?) St B

. . .mmm . . . How does one know whether it is the 32 or 64-bit version? I cannot find a place where one can see this. Then, when one check for updates on the menu of VP, why would it then say yes to the wrong n-bit version? Shouldn't it stay in-line with the bit version already installed? St B

Why is the latest VP update (v10.63) file size so much smaller than the previous one? (about 30%). I am hesitant to update, reading about some of the complaints. St B