Gav Mun

Hi Borate, I cleared the cache as described and it's still the same. The export problem just started today and before now it was running very well. I tried re-installing the video-pad software, and no joy I'm afraid. My pc is an i7 4790 3.6 GHz CPU with 64 bit operating system, 12 GB RAM and 926 GB of hard drive, so that shouldn't be an issue. It did start to have issues opening up Word and Excel files about the same time time as I installed the video-pad, so it may or may not be linked, I cant be sure. I'm running a defrag overnightand will re-instal the software again tomorrow and see what that does. Gav

Hi there, I am having the same problem as described above. Have been working essentially the same video for days now, with no issues, then it just started to freeze up at the same spot today. Tried a bunch of different export file types to no avail. Also, my Computer has also started running very slow since I installed the software, suspect this maybe linked? Am on Windows 10 and V5.04. Ran McAfee and Spybot Search and Destroy, so no virus probs. Plenty of hard-drive space and only 3% fragged, so no issues there either. Re-installed the software too, but no joy.