mallig

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I am getting the BSOD after updating my Debut Video version to 1.82. I have uninstalled and reinstalled the version with the same results. Tech support has not repliesd as of today 6/27/2013. Prior version worked fine for Citrix GoToWebinar sessions. Here is the screen dump info that I have:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.256.48

Locale ID: 1033

Additional information about the problem:

BCCode: 1000008e

BCP1: C0000005

BCP2: E2E43E73

BCP3: C62A39D4

BCP4: 00000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

Files that help describe the problem:

C:\Windows\Minidump\062613-31746-01.dmp

C:\Users\dad\AppData\Local\Temp\WER-37362-0.sysdata.xml

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