I am getting the BSOD after updating my Debut Video version to 1.82. I have uninstalled and reinstalled the version with the same results. Tech support has not repliesd as of today 6/27/2013. Prior version worked fine for Citrix GoToWebinar sessions. Here is the screen dump info that I have:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: E2E43E73
BCP3: C62A39D4
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\062613-31746-01.dmp
C:\Users\dad\AppData\Local\Temp\WER-37362-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt