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Music on on hold work only calling 197 extension


a.lando@libero.it

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Hi,

 

I am testing the software before buying it...

I have installed Axon PBX, Express talk, IVM call attendent and IMS Telephone on hold player (all last versions, on server 192.168.0.101) and a LinkSYS SPA3102 on the same lan at 192.168.0.20

 

1)From express talk i make phone call (trough SPA3102 connected to my PSTN line) and all goes ok.

2)From my cell phone (trough SPA3102 connected to my PSTN line) i call express talk and all goes ok.

3)From express talk i make a phone call to 197 extension and i can hear the music playing from on hold software.

 

The problem:

In cases 1 and 2 If i put a call on hold from express talk it's impossible to listen to music (only silence).

On Axon pbx i setup group 701 hold option while waiting on localhost:606 but no usic is playing.

I setup the extension 101 (connected to express talk) to use voice mail if not answered or busy on extension 198 (call attendent), if i not pick up the phone while ringing, the call attendent startup (i can see log) but no sound.

 

thanks,

 

Andrea (Italy)

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