a.lando@libero.it

i am using tha IVR with a plugin for a customer care call center. The calling client entering from pone a userID and Password log in into its database space to leave it's questions. My question is: each time a client is autenticated into the system (i have a global variable %ClientID% that is the primary key of the client) and leave to its mailbox a question, i would like to put the .wav file of the question into the database. Does anyone know if it is possible?

YYYYYYYYYYYYYYYYYYYYES! it works great. thanks a lot.

Does anyone know if it is possible to disable the stun check for IMS on hold player? I need to force the IMS to register to PBX ONLY with it's private IP Thanks, Andrea

Hi, maybe i have the same problem? When i put on hold a phone call, the system don't drop the libe but it's impossible to listen to IMS on hold music. Did you solve your problem? Thanks, Andrea

Hi, I am testing the software before buying it... I have installed Axon PBX, Express talk, IVM call attendent and IMS Telephone on hold player (all last versions, on server 192.168.0.101) and a LinkSYS SPA3102 on the same lan at 192.168.0.20 1)From express talk i make phone call (trough SPA3102 connected to my PSTN line) and all goes ok. 2)From my cell phone (trough SPA3102 connected to my PSTN line) i call express talk and all goes ok. 3)From express talk i make a phone call to 197 extension and i can hear the music playing from on hold software. The problem: In cases 1 and 2 If i put a call on hold from express talk it's impossible to listen to music (only silence). On Axon pbx i setup group 701 hold option while waiting on localhost:606 but no usic is playing. I setup the extension 101 (connected to express talk) to use voice mail if not answered or busy on extension 198 (call attendent), if i not pick up the phone while ringing, the call attendent startup (i can see log) but no sound. thanks, Andrea (Italy)