speedwayblue Posted January 21, 2014 Share Posted January 21, 2014 I am trying to record a webinar, and it records the video fine, but the audio is very choppy. It is so choppy that it is not useful. I tried to find help in the support files and on this forum but I can't find any similar issues. I was going to buy the program in order to get support but I see that even if I buy it, I will only get support if I buy a support plan! I am not willing to buy it if I can't get it to work. Has anybody else been able to solve a choppy audio issue? Link to comment Share on other sites More sharing options...
Guest N C H_TM Posted January 21, 2014 Share Posted January 21, 2014 Hi speedwayblue, you do not need to buy a support plan to contact our support department. The paid support plans are for those customers who feel they need an additional level of support. Please contact http://www.nch.com.au/support/supportcontact.html?software=Debut for support with Debut. Please note that support requests are handled in the order received and response times will vary depending on the number of requests in the queue, but please be assure that your request will be handled as quickly as possible. Link to comment Share on other sites More sharing options...
acanofbeer Posted March 16, 2014 Share Posted March 16, 2014 Hi speedwayblue, I have the same problem and narrowed it down to USB microphones (tried two of them). The in-build microphone seems to work fine. Were you able to get your problems fixed? Link to comment Share on other sites More sharing options...
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