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"Prism Video converter has stopped working"


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#1 Dik-O

Dik-O

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Posted 15 November 2011 - 04:17 AM

Every time I try to convert any file to any format, I get a window that says 'Prism Video converter has stopped working".
Then it provides me a link for further details, and this is that the details say:
Problem signature:
  Problem Event Name: BEX
  Application Name: prism.exe
  Application Version: 0.0.0.0
  Application Timestamp: 4ea0df26
  Fault Module Name: icf.dll
  Fault Module Version: 6.0.240.0
  Fault Module Timestamp: 4c9cf0fd
  Exception Offset: 0002222d
  Exception Code: c0000417
  Exception Data: 00000000
  OS Version: 6.1.7601.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 10c6
  Additional Information 2: 10c654bc514b3353ec537e35320de226
  Additional Information 3: 8598
  Additional Information 4: 85980519a5148772045148b7b20fe8f9