rikowens

"Prism Video converter has stopped working"

1 post in this topic

Every time I try to convert any file to any format, I get a window that says 'Prism Video converter has stopped working".

Then it provides me a link for further details, and this is that the details say:

Problem signature:

Problem Event Name: BEX

Application Name: prism.exe

Application Version: 0.0.0.0

Application Timestamp: 4ea0df26

Fault Module Name: icf.dll

Fault Module Version: 6.0.240.0

Fault Module Timestamp: 4c9cf0fd

Exception Offset: 0002222d

Exception Code: c0000417

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional Information 1: 10c6

Additional Information 2: 10c654bc514b3353ec537e35320de226

Additional Information 3: 8598

Additional Information 4: 85980519a5148772045148b7b20fe8f9

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