rikowens Posted November 15, 2011 Share Posted November 15, 2011 Every time I try to convert any file to any format, I get a window that says 'Prism Video converter has stopped working". Then it provides me a link for further details, and this is that the details say: Problem signature: Problem Event Name: BEX Application Name: prism.exe Application Version: 0.0.0.0 Application Timestamp: 4ea0df26 Fault Module Name: icf.dll Fault Module Version: 6.0.240.0 Fault Module Timestamp: 4c9cf0fd Exception Offset: 0002222d Exception Code: c0000417 Exception Data: 00000000 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 10c6 Additional Information 2: 10c654bc514b3353ec537e35320de226 Additional Information 3: 8598 Additional Information 4: 85980519a5148772045148b7b20fe8f9 Link to comment Share on other sites More sharing options...
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