rozco Posted February 1, 2008 Share Posted February 1, 2008 I installed IVM answering Attendant V4.05 to work with Dailogic /4 ISA Board . here is what happens : 12:10:40 Analog Line 1(dxxxB1C1) Unavailable [Answered] 12:10:41 Answered Line [1"Analog Line 1(dxxxB1C1)" call number[2] cid [unavailable] did [Analog Line 1(dxxxB1C1)] drn[0 (5978ms)] 12:10:41 Play file: D:\Ducument and settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM1.wav 12:10:43 Call disconnected The problem is that the call disconnect after 2 sec from playing the answering message. Any one who can help me to solve this Problem. Best Regards ROZCO Link to comment Share on other sites More sharing options...
markethack Posted October 4, 2008 Share Posted October 4, 2008 I have same exact problem. If you find fix, pls share w/ me at spmisc@dslextreme.com. If you email me, I will do the same if I learn something. I also noted that if I call IVM on my cell it picks up after 7 rings (IVM is set to 4). Another frustrating problem. Am trying to reinstate my paid customer support with NCH - without it there is little chance they answer emails. I installed IVM answering Attendant V4.05 to work with Dailogic /4 ISA Board .here is what happens : 12:10:40 Analog Line 1(dxxxB1C1) Unavailable [Answered] 12:10:41 Answered Line [1"Analog Line 1(dxxxB1C1)" call number[2] cid [unavailable] did [Analog Line 1(dxxxB1C1)] drn[0 (5978ms)] 12:10:41 Play file: D:\Ducument and settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM1.wav 12:10:43 Call disconnected The problem is that the call disconnect after 2 sec from playing the answering message. Any one who can help me to solve this Problem. Best Regards ROZCO Link to comment Share on other sites More sharing options...
markethack Posted October 4, 2008 Share Posted October 4, 2008 Take a look at http://www.nch.com.au/kb/10058.html Turns out the line that was dropping after 2 secs did not have "Enable end-of-call tone detection during playback" checked. I checked it as well as "software based" option. Hope it works. I have same exact problem. If you find fix, pls share w/ me at spmisc@dslextreme.com. If you email me, I will do the same if I learn something. I also noted that if I call IVM on my cell it picks up after 7 rings (IVM is set to 4). Another frustrating problem. Am trying to reinstate my paid customer support with NCH - without it there is little chance they answer emails. Link to comment Share on other sites More sharing options...
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