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Error message of "File corrupted"


JIWOON KANG

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PC : Win 10 , 64bit 16G memory 

Device : Video capture software v.13

Hi,

when recording, this error message shows up

Debut was unexpectedly closed during a recording, which corrupted the file and was subsequently deleted

 

It had shown up once, and been solved itself without doing anything

And later, now it is happening again

Could you let me know how to solve?

 

Thank you

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Now it's showing the error message below

Debut capture software has crashed because of an normal exception 

Help us fix this problems by clicking "report bug" then share our developers

 

Could anyone know why its happening?

 

Best regards 

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This happened to me too lost 2 hours of video.

Does anyone know where it was delete to... (not in my recycle bin). Hopful there is some recovery!

 

Ps have pro version.

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