Express scribe function keys not working (Word function keys prevail)

[savior]

Dear all, we are experiencing some problems with the function keys in express scribe, both in the mini version and in the standard version.

The function keys do not work and the word function keys take over (i.e. F7 instead of going fast forward does the spellcheck). This only happened on some (not all) windows 2000 machines. Is there a way to solve this problem?

 

Thanks a lot,

 

Ivan

[Guest nchto]

Global hotkeys are enabled within Express Scribe? Is there anyway to disable the Word hotkey? I've tried it with the version I've got here and didn't have any issues. It's probably got to do with how Windows 2000 handles conflicting hotkeys.

[savior]

The hotkeys are enabled as per default installation (on the other computers I did not have to enable anything). I do not know what you mean by "global hotkeys", is there another option I am unaware of? I only checked that the various F keys are listed in the control - hotkeys setup panel, and yes, they are. Thanks.