Richardslav Posted February 28, 2020 Share Posted February 28, 2020 Hello, I used to record webex meeting without any problem, but since I changed my PC and installed a new Debut (with a new license), I haven't been able to capture audio. Only silent video is recording. Tried different options and audio source, checked all trainings and tutorials, it doesn't work! Need urgent help! Link to comment Share on other sites More sharing options...
Guest Jsalgado Posted February 28, 2020 Share Posted February 28, 2020 In this case, please open a support ticket https://www.nch.com.au/support/supportcontact.html?software=Debut&support Link to comment Share on other sites More sharing options...
David Nancoff Posted May 21, 2020 Share Posted May 21, 2020 NO SOUND I bought the Debut software. It records the image but there is no sound. I have seen other people have this problem but it never seems corrected please help David Link to comment Share on other sites More sharing options...
Lam Posted May 28, 2020 Share Posted May 28, 2020 Same here. Unable to capture audio. Any advice? Link to comment Share on other sites More sharing options...
Joolz Posted May 28, 2020 Share Posted May 28, 2020 I gave up asking in the end and got my money back and purchased another program which works perfectly. Link to comment Share on other sites More sharing options...
Stone Posted June 5, 2020 Share Posted June 5, 2020 Which other program did you purchase? Link to comment Share on other sites More sharing options...
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