LesMc537

THIS!  I'm  having this problem RIGHT now and I need help-- any insight??

On 9/16/2020 at 8:28 AM, TECH Support said:

The hotkeys on Express Scribe will work as long as the program is open and active. If you are using Word, try using this setting: 

1. Click on "View" and "Float Above other Windows"

2. Then, go to the option called "Scribe Mini" and click on it. 

3. Then Open word and work with the program. 

 

I'm having this same problem RIGHT now and need help.  Express Scribe will ONLY play when I'm actively in the program, even if I do the above steps, when I'm in Word to type, it still won't play- it won't play using a foot pedal OR hot keys OR the integrated media keys on the keyboard.  This has only been a problem with the new laptop I'm using- it has worked without issue for the last 14 years on many other machines.  I'm incredibly frustrated and CANNOT work without a resolution.