HughLow

The Zoom files I do believe are MP4.  The issue there is this is a new problem.  The files used to play seamlessly with the audio and the video matched and then suddenly changed.  I copied this from Zoom's website:  Zoom local recording and cloud recording save recording in MP4 (video), M4A (audio) and txt (chat) formats.

I just checked Debut and it also is an MP4 file.

Thanks

I am using fully licensed Express Scribe Pro V 10.3

We have been using videos from Zoom with no problem.

Recently however, there has been a lag between the video and the audio portion.  This also happens when using audio from another licensed NCH product, Debut Software.

Has anyone else run into this product of have any suggestions as to how to correct it?