Jade Nichole

Great! The preview screen resolution setting was HD 1080. Thank you so much for your help!

I installed the latest version and there was no change. Here is the link to my project: https://drive.google.com/drive/folders/1ofP3IoYQ2WJbXB5kAZECQz6y_juHeMjH?usp=sharing . Thanks!

Hello

This is the first video I have made using Video Pad. After I export the video as an mp4 file and try to play it back, it works well for about six seconds or so and then freezes. The audio continues though and has no problems. Occasionally the video will shift to another frame, but it's still frozen. I have already cleared my cache, exited, and then tried to export again multiple times, but it still hasn't worked. The video is about three and a half minutes long and the resolution is 1080 x 1920. Can someone help me with this? Thank you.