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Frustrated User

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  1. On 4/27/2020 at 3:45 PM, TECH Support said:

    In this case please uninstall and reinstall the program. Once you uninstall, reinstall from this link: https://www.nch.com.au/components/burnsetup.exe

    I have the same problem on my MacBook Pro. The internal optical drive doesn't work so I use an external USB optical drive to burn CDs. I actually have two of them from different manufacturers. Express Burn recognizes both drives but will not recognize when a blank CD is present. I have successfully burned discs on this computer with both of these drives. Ironically, I put a CD-R disc in the non-functioning internal drive and Express Burn recognized it. The internal drive is made by Matsushita, as is one of the USB drives. Will the instructions above work for a Mac? Obviously, I would need a different link since '...burnsetup.exe' is a Windows executable file. Thanks.

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