Joolz

I gave up asking in the end and got my money back and purchased another program which works perfectly.

Would appreciate if you could let me know if you do find a way to record and capture the audio.  I also purchased the product which now does not record audio

Checking the Output Audio which shows Mac Pro Speakers and the Input Audio shows nothing.  Any suggestions please - would be much appreciated.

I uninstalled Debut, downloaded again the dmg file.  Installed this and entered my registration code, which rejected saying that this code was for v5 and previous and not v 6.1.6. I purchased this software only a few days ago.  Any suggestions ?  Thanks

I just went through the whole process again and got the software registered successfully.  Tried recording again and still no audio.  I am unable to do a webcam recording.  I tried  a youtube video.  The only device I have other than my external speakers (which I have unplugged) are my Mac Pro Speakers.  I hit on this when going to Audio in Preferences and also have capture sound ticked.

I uninstalled Debut, downloaded again the dmg file.  Installed this and entered my registration code, which rejected saying that this code was for v5 and previous and not v 6.1.6. I purchased this software only a few days ago.  Any suggestions ?  Thanks

Hi

I disconnected my external speakers and under Audio Options only Mac Pro Speakers (built-in) is shown.  Had no success with the audio.  So did a restart and tried again, still no success.  Any other directions ?

Thanks

Julie

Hi, just purchased Debut and testing out this evening by recording a youtube video.  Watched the Tutorial plus read the Manual - but unable to get the audio working at all.  Great picture recording, but no sound.  Can you please assist