heidi

On 4/2/2020 at 9:03 AM, borate said:

There have been several similar reports of late, but the audio loss can not be replicated by NCH or the testers in this forum.  That's the case with both of your projects.

Using version 8.23, they loaded and exported normally with audio intact.

Hi, 

I tried in two PCs, same issue, in Mac it works but I hate working in that computer, because every now and then the timeline sticks to the cursor, (don´t really know how to explain it) an wherever I move it, the timeline moves to right or left, so I must reboot Videopad.

I´ll look for my PC's references, but as I said before, I worked with VP fine for about 6 months in one of them. Installed in the other one when it stopped working.

It might be one of those Windows updates that f***s everything.

Thanks for answering anyway

6 hours ago, heidi said:

https://www.dropbox.com/sh/yjlh94kt5ppwnhe/AAC3_uAHSy78ZZTzO_4pNtkxa?dl=0

here´s a copy of my project. Must say it worked for a long time with no issues.

Thank you

now i´m working with V.8, but I upgraded when V.7 started failing.

I have a v7. license untill june

6 minutes ago, borate said:

Folks here will be glad to help...

What version of Videopad is being used?   Please share your project, so we can take a look.  It's easy, takes but a few minutes and can be done privately.

Echoing Nat's instructions, above, here's how...  http://nch.invisionzone.com/topic/23659-tips-for-getting-help-on-this-forum/

If it contains sensitive material link it in a personal message (PM).  Click the envelope above.  It won't be passed on or retained.
Use FILE|SAVE PORTABLE PROJECT AS, not simply SAVE PROJECT, and don't forget to share it.

https://www.dropbox.com/sh/yjlh94kt5ppwnhe/AAC3_uAHSy78ZZTzO_4pNtkxa?dl=0

here´s a copy of my project. Must say i worked for along time with no issues.

Thank you

On 3/24/2020 at 9:03 AM, borate said:

Install this version and report back...

Still doesn't work. I have my old and new license. The audio files appear with a sandclock at the corner that never goes away. When dragging the audio to the track appears like a solid gray block, no waves, no sound, even with the sound library, i can preview correctly, but when downloading, no sound. 

Its really frustrating. Ive done everything i can

Have any of you guys solved the problem?

I've been dealing with this for days, same issue. 

No response from NHC.

Please help!