ldrover

21 hours ago, DannR said:

if you need a refund NCH Software offers a no-nonsense 30-day money back policy. If you are unhappy with your software for any reason within 30 days from purchase.

Check that you are using the correct information to connect with the bank, in this case would be better to send the request to the Technical Team: https://www.nch.com.au/support/supportcontact.html?software=MoneyLine 

Thanks for the reply. It's been very frustrating. I can't seem to find a link to contact someone regarding a refund. Any ideas?

I have only been using MoneyLine for a week or so. Until today, I was very much impressed with the software. I have two Bank accounts, each with a different bank. Both reconciled fine the first time I tried. After that, they simply cannot be reconciled. Does this feature work at all? If not, how can we get a refund?

Is it possible to archive MoneyLine accounts? I am thinking the data file will get pretty large in time. Would it be possible to start new each year, for instance?