Mike Commins

On 6/16/2014 at 6:09 PM, PAHansen said:

I find it terribly disappointing that someone from the company hasn't responded to two (2) separate "Print direct to disc" issues posted here. I generally like the software these folks put out. In my opinion, they could increase sales a great deal by having better, more caring customer service. Perhaps printing directly to disc is impossible with this software? In either case, I would have much more respect for the company if it would handle this issue truthfully rather than to simply ignore it.

I have the same problem having purchased Disktech. I have other NCH software and they just don't respond to requests for help. I've gone back to Epsom's Print CD, works everytime so I will be asking for a refund from NCH. I will not be trteated this way and ignored after I pay my money!

I have a Epsom Stylus XP-960 and although Disktech lists my printer as compatible, it does not work. I have absolutely no problem using Epsom's own Print CD software -works a treat every time.

Needs sorting or I feel a refund and not so good feedback brewing!