mbray01

I'm talking to Pixillion Support now, but I also noticed something strange.  I opened the original SVG in Pixillion, and noticed that it had the boxes as well.  However, when I open the SVG file in a web browser, the image appears fine.  What could be the cause of that?

Thanks, I'll do that.

Hello,

I recently downloaded a trial of Pixillion Image Converter to evaluate for a mass conversion of SVG files to PNG format for a new e-commerce site.  For some test conversions, the resulting PNG file shows a large black shadow box over some parts of the images.  Here's a link to an example I uploaded to Dropbox:  https://www.dropbox.com/s/1itg96o3ow8lky7/35713--CE DECAL KIT PG2.png?dl=0

I tried changing various settings to see if I could eliminate those shadows, but didn't have any success.  I have over 5000 files to convert, so even 10% of the files having this issue would be a real problem.  Could anyone suggest why this would be happening?

Thanks in advance,

Michael