tillie2

I've just downloaded this software into Mac OS 10.4 and it seems to work just fine except that I can't set the hot keys. In fact, there is no hot keys instructions in the help manual. The hot keys link doesn't go anywhere.

Is there something wrong, or is this the way the system is set up for Mac.

I know this isn't helpful, but I am desperately awaiting a reply to this! I could do without the hotkeys if I at least was able to use a word processor through the program instead of separately.

Tillie2

HI -- Different problem here ... It's my first time trying to use Express Scribe, and I can't load my wav files into the program. I keep getting an error message that says my computer (Mac) doesn't have the necesarry codec, or that I may need additional Audio Compression Manager software. I vaguely understand what this means, but don't know what to do about it. Any suggestions would be SO helpful as I need to get this transcription done ASAP!!! Thanks

I am brand new to express scribe and having troubles of my own with hot keys BUT I had the EXACT same problem with the first tape I tried to load. In the end, it was NOT a problem with express scribe but something to do with the way it had been loaded by the sender. Try having someone else with a Mac try to open it and see if it might not be your system.

Hope this helps at least a little - I know the frustration!

tillie2