Tsam

19 hours ago, Lior said:

I have a song playing in parallel to the slides.  I want to temporarily mute it when a video clip is playing to be able to hear the clip's audio. After the clip finishes I would like to continue hearing the song.

Thanks,

 Lior

1

Hi, PhotoStage is very limited for that specific case you may want to have a video editor Software Like Videopad. that will allow you to do the same that Photostage it has more effects and also it has more Audio Tracks options which will allow you to have multiple audio tracks. 

You can see more information using this link: http://www.nchsoftware.com/videopad/

2 hours ago, MaartenSaxo said:

Hello,

 

I have a problem. I was trying mixpad/multipad,.and the first 3 times it was working,...But if i wanna load a mp3 track,..it dont do it anymore. I see a quick ,,flits,, a field comes up and in 1 sec  its gone. I tryed everything but its not working anymore. Is this because you can use it only 3 times

 

Have you try uninstalling and reinstalling the software? did you receive an error message when you attempt to load it?

Please attempt reinstalling the software. If that doesn't work I recommend you to open a Support ticket so you can get the assistance you might need. 

You can open the support ticket using this link:http://www.nch.com.au/support/supportcontact.html

On 19/3/2017 at 9:06 AM, borate said:

The Mp4 video was created from the project files that you uploaded:  two clips and the.VPJ data file.  Starting with a clean slate, try this approach...

Apply effects to the master clip until it is scaled, rotated, cropped, etc. just as you want it.  Crop out any random pulses at the top of the raster.  This is sequence #1.  Then click the + sign on the tab above the timeline to create a new sequence.  The timeline will be cleared.

Up in the media area click the SEQUENCE tab and load sequence #1 onto the timeline.  Now make your cut/s, and then export this completed sequence #2.

 

Exactly Good advice.  Also if any of you need more assistance you can always open a Support ticket. using this link: http://www.nch.com.au/support/supportcontact.html

And 1 of the Technical Support representatives will be able to assist you. 

13 hours ago, Eric R Mena said:

The music records in stereo but the voice only in mono, what can I do to change the voice of the microphone in stereo?

When you open the Channel before start recording if you click on the Wrench Icon it will open the Audio track 1 or 2 or 3 Audio Options. there is Recording audio device from it you will be able to see that says Mono/Stereo. You can change it has you want it.

If you still need assistance after that please open a support ticket so the technicians can provide you advance technical Support.  

Please use this link to open a support ticket: http://www.nch.com.au/support/supportcontact.html

2 hours ago, thejosh said:

I guess the title explains the issue.

1. Is it possible to give a refund to a customer?

2. If not, can I adjust the "sales report" so it's accurately displays my sales.

I hope there's a fix. It bugs me to see inaccuracies in the sales report, so much so, that I might wipe everything out and start fresh, which wouldn't make my heart glad at all.

Thanks

 

Unfortunately no. Inventoria is not a sales base program. Its just to keep the Inventory organize and better managed it does have the option to do some sales but is not made for that purpose. 

If you want a sales base program which is able to communicate with Inventoria I recommend you Express Invoice. You can see more information on the software website.  

Using this link: http://www.nchsoftware.com/invoice/  or a more specialized software that does the same and more will be Express Accounts you can see more information using this link: http://www.nchsoftware.com/accounting/index.html

On 11/3/2017 at 5:28 PM, southsideseany said:

I've been using my paid version of ExpresScribe with a compatible foot pedal for a few months with no trouble.  However, for one of my interviews I couldn't quite make out what the subject was saying so I went to the control tab on my computer and clicked the playback (normal speed) option to hear it normally.  Then, when I went back to continue the transcription with my foot pedal (which is set up to play back at 80%) it kept playing at normal speed.  I tried clicking the slow playback option in the control tab manually, I went through the set up wizard again for the foot pedal, rechecked all my settings in preferences to make sure all the playback speeds were set to 80% when using the foot pedal but it still only plays at normal speed.  I now can't get it to play at a slower speed without setting the playback to 30-40% just to get it down to what would normally be 80% speed.  It's almost like, by playing back one clip at normal speed, the software's sense of what is regular and slow is all screwed up.  My foot pedal now won't play back at any rate other than full speed.

 

On that case I recommend you to uninstall restart the computer and reinstall the software so you can get it back to factory settings. If the issue persist we recommend you to open a Support ticket with NCH Technical Support using the following link: http://www.nch.com.au/support/supportcontact.html

17 hours ago, RayKoonce said:

You wrote this in 2009 it says. Guess what? I just downloaded the free program and it not only goes to black screen, it shuts my computer down.  You'd think that in 8 years they'd have debugged the thing.

 

On that case I recommend you to open a Support ticket since this case looks to be very specific it might be possible that there is a Hardware problem or something else is affecting the program. 

Please use this link: http://www.nch.com.au/support/supportcontact.html  So you can get the assistance that you need. 

21 minutes ago, Samson said:

Not sure that I understand you correctly. If I click on webcam, the leftmost menu choice, it will activate the webcam, that's it. Where do you mean I can check if it is erroneously  detected?

There's a menu, Tools----> option... that gives you settings for web camera, capture device, network camera and screen capture.

In web camera settings there's a drop down list, the default choice is USB camera but it also lists a USB 2828x device which I believe is the VHS capture I'm using.

However, choosing the capture device all settings are grayed out.

 

 

 

 

 

 

 

On that case we recommend you to open the support ticket so you can get the assistance that you need. 

Please use this link to do it: http://www.nch.com.au/support/supportcontact.html

On 3/5/2017 at 4:44 PM, Samson said:

I've tried another capture software but it has fallen short in one important area so I though I would give Debut a chance.

However, when I try to connect to my VCR I get the error message No valid capture device could be found. Now, this is a bit puzzling as I can switch to the other software and connect without problem.

I wouldn't mind paying for Debut but of course I need to know that it works with my system first.

By the way, both the screen and web camera capture seems to work. Haven't actually tried to capture anything with them yet but the connection is there at least.

 

First I recommend you to check different capture options for example some video capture devices are detected as a Webcam. You will be able to see it under Webcam menu. 

so please verify that option. 

if the issue persist I recommend you to open a support ticket: http://www.nch.com.au/support/supportcontact.html

On 2/18/2017 at 1:55 PM, TexUser said:

The Vu meter shows sound levels, but I can't get the sound to record or to play while recording from a DVR. I have made recordings in the past from a DVR and everything worked OK. My settings are:

Capture Device: USB 2861 Device

Input: USB

Microphone checked: Line(ION Audio USB 2861 Device)

Speakers checked.

What has changed?

 

 

Have you check the Audio settings you are using in Debut. 

Debut has an Option that you will allow you to capture the sound from the speakers or any other device. You can check that option. 

If the problem persist you might require advance tech Support you can open a support ticket directly using this link: http://www.nch.com.au/support/supportcontact.html

On 2/18/2017 at 7:16 PM, jpwalker said:

I am used to another program which allows fades ins and outs in the middle of words that will generally get rid of popping P's and T's but that doesn't work with wavepad. I even tried the remove pop/click but that seems to be for music. Anyone have advice for this. Thanks 

1

What do you mean that it "get rid of popping P's and T's" I'm confused to which effect, or this P's and T's you are referring. 

I recommend you to open a support ticket with NCH technical Support using this link: http://www.nch.com.au/support/supportcontact.html

On 2/11/2017 at 2:23 PM, DblValve said:

I use a jpg in my corporate signature. Is there a way to insert it as part of a rich text expansion? Or do I have to chop my signature into 3 parts; text/img/text to get it to work?

Unfortunately, That's not possible because not all the apps or places allows Pictures. 

Here is the information about the Rich Text: http://help.nchsoftware.com/help/en/fastfox/win/editrich.html

Trying to load an MP3 file that is 49 minutes long. Plays fine in Media Player. When I load it to Express Scribe, it reads as only 29 minutes long and there is absolutely zero sound on playback. Have tried to load it several times; same thing happens. All other files are fine. It's just this one particular file.

 

Any idea what might be happening?

Is this happening with only this specific file or is happening with other files?

On this case we recommend you to open a support ticket so our support team can take a look and verify the issue.

Please use this link to open the support ticket: http://www.nch.com.au/support/supportcontact.html

I tried upgrading my free version 4.52 a little while ago and discovered the invoice template needed to be set up again. I couldn't get it close enough to the old invoice, so I rolled it back to the 4.52 version.

Is it possible that there is a file(s) in my 4.52 version that I could copy before upgrading and replace in the newer version so my old invoice template comes with me?

Unfortunately, that option is not available you need to setup the template again.

If you have issues we recommend you to open a support ticket using this link: http://www.nch.com.au/support/supportcontact.html

Help PLEASE I am trying to do end of year reports, (which i just did in the middle of December for the bank)and it tells me "There is no information for this request", but if i go into my invoices, revenues journal and all my expenses and everything is there. I have contacted tech support to which i have yet to receive an answer. Does anyone know how to fix this please!!!!

the notification "There is no information for this request" means you selected the wrong dates from the report filters, OR, you are using a report that holds no data, please review. For this type of issues I will suggest to contact NCH support directly and attach a copy of your Express Accounts back up file explaining the case, so they can review and assist.

Can you please send me a PDF version the software manual?

you can download the PDF Manual from this link temporaly (https://files.fm/u/85tuv95b)

hi..

 

I nedd to put Serial number coloum ( 1,2,3,4... ) in express invoice/quote is that possible??

and I wanted customer address to be in wide , now its short

 

pls reply

 

help

Unfortunately is not possible to create or add new columns than the options that are already inside the program.

You can see more information about the customization options using this link: http://help.nchsoftware.com/help/en/expressinvoice/win/custominvoice.html

Cannot find a control to adjust backlighting in a photo

depending on the effect or what you want to archived you can choose on the "color tab" and choose "Brightness" on the Brightness you can choose and modify the light on the picture.

Hope you can find that information helpful.

Hi folks. New to this forum thus apologies in advance if that has been answered previously (though I've searched back as far as 2011) with no luck.

 

Issue is that I'm trying to export as .wav file and I received an error at the bottom of the screen saying "Could not find a component to export project to a file". Only a one minute clip with all data in the music diectory on my local C: drive. Mixpad V 3.61, Windows 7.

 

Thanks in advance,

 

Paul

On this case, Please try exporting to a different format if the issue persist it will be better if you contact the Support directly and open a Support Ticket on the Website: http://www.nch.com.au/support/index.html

Regards

Hi All new to the board. Did a search for the question(s) I'm going to ask. Can you put in a server address, port, password, etc in Zulu? I ask because I pay for a server to broadcast my playlists. Also too, is there a way you can have a playlist play the songs the way they are organized in playlist?

 

Sincerely,

TheIceDemonDJ

Unfortunately, there is no way directly to stream from Zulu.

The software has the option to connect to Broadwave and Broadwave, has the option to connect to your server you can see more information about the software here: http://www.nch.com.au/streaming/

You can see more information about the setup here: http://help.nchsoftw...rdingsetup.html

Zulu will play all the songs from your playlist but if you have the Shuffle Option turned on it will play them randomly but if you turned off. it will play in order.

If you have more issues please open a Support Ticket

Hi,

 

A few months ago, I purchased the Switch audio converter and I have had constant issues with it. It works fine when I first time my computer on but after about an hour it will just not do anything. I won't convert anything. I have to either restart my computer or completely shut it down and then re-start all over again and then it works. I run a home business so I cannot be continually shutting down my computer several times a day in order to use my Switch converter. I have sent several emails to NCH but have received no response. I have paid for this switch converter so I feel as though I should get some response back. I have NOT purchased premium support because, for one, if I can't get the converter to work properly, I really don't want to pay more money for something else that may not work unless I know I will get the service.

 

I would appreciate any help from anyone INCLUDING NCH please!!!!!

 

Thanks.

 

ShelleyAnn

Hi,

On this case, I would suggest you, to verify if you have any other app running in the background while working with Switch. Because depending on the computer performance or the apps open while using Switch it might affect the software.

Also if you received an error message. It will be better if you take a screenshot and you submit a Support Ticket on the NCH Software Website. Or using this link: http://www.nch.com.au/support/index.html

Hola buen dia !!!

Soy eleazar de México, mi pregunta es: Puede asignarle contraseña de entrada en la version gratuita?

De momento no esta esa opción disponible sin embargo puede enviar sus recomendaciones a los programadores utilizando este link: http://www.nch.com.au/suggestions/es/

El programa de ventas no logra sincronizarse con Inventoria, por lo que se vende sin descontar del stock.

Saludos.

Para sincronizar los datos es necesario que en todo momento ambos programas esten abiertos si cierra alguno es probable que no abra.

Y necesita configurar los programas para que se comuniquen entre ellos.

Para saber como configurarlo puede utilizar este link: http://www.nchsoftware.com/inventory/es/kb/1289.html

Buenas tardes utilizo el programa desde hace un año y esas mismas duda ya las fui resolviendo con el uso del software, escribamente a selvinram15@gmail.com y con gusto les ayudo.

 

Saludos

Saludos Muchas Gracias por el aporte sin embargo lo mejor seria abrir un tiquete al equipo de soporte de NCH Software.

Pueden hacerlo utilizando este link: http://www.nch.com.au/support/es/index.html

Hola tengo inventoria desde hace 4 meses. todavia no sé como pedir asistencia.

 

Por ejemplo la función de historial de ventas e historial de recepción no funcionan.

Para pedir assistencia lo mejor seria abrir un tiquete de soporte en la pagina web de NCH Software seleccionando donde dice assistencia o usando este link: http://www.nch.com.au/support/es/index.html

Una vez ahi podras especificar que programa y mandar un correo al equipo de soporte directamente.

Para poder estar seguros sobre el problema del historial necesitariamos mas detalles por lo que le recomiendo que envie mas información sobre el error al equipo de soporte para que asi le den una respuesta correcta.