Is anyone else having this problem? The screeching starts when the caller presses "9" to begin a new dictation. If they dictate over the noise, the recording sounds fine; I do not hear the noise when transcribing.
It only happens to callers on Verizon phones (landline or cell) or T-Mobile.
AT&T and Credo callers get through w/o any problem.
NCH Tech was unable to solve the problem for me. They claim only one other user in the U.S. is having this issue.
screeching sound when starting new dictation
in DialDictate
Posted
Is anyone else having this problem? The screeching starts when the caller presses "9" to begin a new dictation. If they dictate over the noise, the recording sounds fine; I do not hear the noise when transcribing.
It only happens to callers on Verizon phones (landline or cell) or T-Mobile.
AT&T and Credo callers get through w/o any problem.
NCH Tech was unable to solve the problem for me. They claim only one other user in the U.S. is having this issue.
Thanks all!