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madako

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Posts posted by madako

    HOW to setup IVR using Axon

    in Axon

    Posted

    ok here is how i want it...

     

    1. when call comes in how axon will detect it..?

     

    2. When call comes in i can create group that call must be transfred to.....

     

    3. if all agents are busy then he or she must wait for some agent to be free so that they can talk to them..

     

    4. if he is not able to talk to agents then there must be some recording utility that will ask for details and when it gives details it must be sotored.

    i want to know how does axon will detect incoming call... also i am new to DID number stuff so if anyone know how to configure DID number and what devices can i configure DID number plz let me know...

     

    thanks

    abhi.

     

     

    Please i need to know if my customer wants to setup a pin code like PLEASE ENTER YOUR PIN AND DESTINATION NUMBER.

     

    CAN I DO THAT ON AXON?

     

    mARSHALL

    uplink and axon settings

    in Uplink Skype to SIP Adapter

    Posted

    Ok I have been battling with this for a while. The VERY IMPORTANT thing to note here is that if you want to use skype, axon, and uplink on the same windows pc, you have to change the TCP port in Uplink on which to listen for incoming connections. If you don't Axon will try to connect to itself for outgoing calls.

    So just like above, where it says to put in your private ip address and then the port, like 192.168.1.2:5070.

    I am still not getting this to completely work yet - skype says it is dialing, but the test number isn't ringing.

     

     

    PLEASE YOU DID NOT REPLY TO JOHNS REQEST VERY WELL

    i AM ALSO WONDERING HOW TO SET THIS UP TO SEND CALLS FROM SKYPE IN NUMBER TO MOBILE PHONES

    ALSO I WANT TO KNOW HOW TO SUBDIVIDED SIP MINUTES I GOT FROM GIZMO INTO SIP EXTENSIONS

     

    MADAKO

     

    Ok I have been battling with this for a while. The VERY IMPORTANT thing to note here is that if you want to use skype, axon, and uplink on the same windows pc, you have to change the TCP port in Uplink on which to listen for incoming connections. If you don't Axon will try to connect to itself for outgoing calls.

    So just like above, where it says to put in your private ip address and then the port, like 192.168.1.2:5070.

    I am still not getting this to completely work yet - skype says it is dialing, but the test number isn't ringing.

     

     

    PLEASE YOU DID NOT REPLY TO JOHNS REQEST VERY WELL

    i AM ALSO WONDERING HOW TO SET THIS UP TO SEND CALLS FROM SKYPE IN NUMBER TO MOBILE PHONES

    ALSO I WANT TO KNOW HOW TO SUBDIVIDED SIP MINUTES I GOT FROM GIZMO INTO SIP EXTENSIONS

     

    MADAKO

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