briantrapold

I just started using EA and this same thing has already happened to me. I have an open payable of $324.57, but the system is showing an amount of $74.53 as a partial payment, though I never made that payment. However, though this partial payment shows in the ACCOUNTS PAYABLE window, it DOES NOT show up in the PAYMENTS window, nor is this amount of $74.53 posted in the JOURNAL as a debit to accounts payable and credit to checking account for this supplier.

I've spent hours trying to find a way to delete this partial payment, but without success. So, here I am at this FORUM trying to find a solution.

Coincidentally, I paid another bill of $74.53 from another supplier in that same period, but everything is posted properly for that one.

I just started using EA and this same thing has already happened to me. I have an open payable of $324.57, but the system is showing an amount of $74.53 as a partial payment, though I never made that payment. However, though this partial payment shows in the ACCOUNTS PAYABLE window, it DOES NOT show up in the PAYMENTS window, nor is this amount of $74.53 posted in the JOURNAL as a debit to accounts payable and credit to checking account for this supplier.

I've spent hours trying to find a way to delete this partial payment, but without success. So, here I am at this FORUM trying to find a solution.

Coincidentally, I paid another bill of $74.53 from another supplier in that same period, but everything is posted properly for that one.