outgoing call. call transfer. in IVM Posted February 5, 2013 Good day, please help. what to do? i tryed to use some versions 4.08,4.11, 5, same situation... i use SIP. Make outgoing call program + ivr.. System make a call.. play audio into the line, after i press * - it is call transfer.. During the transfers (Blind Transfer) - nothing to hear.... Other transfer - got ringing in destination phone... and no other sound... What to do? i want to create like this: outdial -> play sound -> wait for digit or # or * -> Transfer call to cell number... Is necessary it to seek NCH, or the supplier of VOIP? or what i must to do? email support - is not answer
outgoing call. call transfer.
in IVM
Posted
Good day, please help. what to do?
i tryed to use some versions 4.08,4.11, 5, same situation...
i use SIP.
Make outgoing call program + ivr..
System make a call.. play audio into the line, after i press * - it is call transfer..
During the transfers (Blind Transfer) - nothing to hear....
Other transfer - got ringing in destination phone... and no other sound...
What to do?
i want to create like this:
outdial -> play sound -> wait for digit or # or * -> Transfer call to cell number...
Is necessary it to seek NCH, or the supplier of VOIP? or what i must to do?
email support - is not answer