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rikowens

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Posts posted by rikowens

  1. Every time I try to convert any file to any format, I get a window that says 'Prism Video converter has stopped working".

    Then it provides me a link for further details, and this is that the details say:

    Problem signature:

    Problem Event Name: BEX

    Application Name: prism.exe

    Application Version: 0.0.0.0

    Application Timestamp: 4ea0df26

    Fault Module Name: icf.dll

    Fault Module Version: 6.0.240.0

    Fault Module Timestamp: 4c9cf0fd

    Exception Offset: 0002222d

    Exception Code: c0000417

    Exception Data: 00000000

    OS Version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    Additional Information 1: 10c6

    Additional Information 2: 10c654bc514b3353ec537e35320de226

    Additional Information 3: 8598

    Additional Information 4: 85980519a5148772045148b7b20fe8f9

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