tokio69

Finally! Thanks Phil.. I set up the default 197 inside the MOH software to log into Axon and I'm using 197@192.168.0.3:5070 in the MOH Server field in the SPA942 ext1 config page. And it's working perfectly!! Thanks again!!!

Hi Gray,

We have all kinds of SPA's and none worked with the thing you got it to work.

I have Axon installed and working,

I have The onhold player working.

In the onhold player I created an extention 197 and let it register on axon.

Axons states : Extention 197 is on sip:197@192.168.228.228:5071

on the external lines on my phones in the MOH server field I put : 197@192.168.228.228:5071

Still; when I'm transfering a call , the caller keeps on hearing thouse enoying "beep beep beep" and then silence.

Any Sugestions?

Tom

Anybody who knows what the transfercode is for an asterisk based provider PBX?

My provider puts my callers "onhold" after the last step of the OGM I think the command that IVS sends is the same that my providers PBX needs to put a line onhold.

Where exactly do you put thouse #90 or #91 in IVM?

And where do you put the ! ! in?

Thanx for replying.

Me having the same problem.

I don't want the upgrade version. I already paid for a licence and I do not want to pay 70$ every year.

Why is there nowhere on the site a link to version numbers and changes or fixes about NCH's programs?

Hi

I'm using 1.09 Axon with IVM and IVS.

I have a sip account with my provider and that is working fine.

Now I have setup a OGM (language choise and stuff) and when the caller presses a number normaly the OGM should go to the next menuoption but instead the call is put onhold and the caller hears the commercial music from my provider.

It's like the command is not staying inside MY pbx but is heard by the PBX of my provider and he puts it onhold.

My provider is working with an Asterisk system and he is asuring me that it is the fault of the NCH software.

Any suggestions? The helpdesk can't help me either even I spend more then 300$ for al the software.

Tom

If you mean the Default Start Prompt!!!

 

You must enter a full file path to a wav file path

(eg. "\\Server\My Files\Recordings\Start Prompt.wav").

Hope that help

Thx man, I've found it.

Hi

I'm using 1.09 Axon with IVM and IVS.

I have a sip account with my provider and that is working fine.

Now I have setup a OGM (language choise and stuff) and when the caller presses a number normaly the OGM should go to the next menuoption but instead the call is put onhold and the caller hears the commercial music from my provider.

It's like the command is not staying inside MY pbx but is heard by the PBX of my provider and he puts it onhold.

My provider is working with an Asterisk system and he is asuring me that it is the fault of the NCH software.

Any suggestions? The helpdesk can't help me either even I spend more then 300$ for al the software.

Tom

How to change the default onhold file

does anybody know how to change it?

There is a link below it with the help but that page is missing from the installation.

I need the 204.HTML page to use that specific help page.

Does anybody have it?

Thanx for all the help I will be getting