abbottdr
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Posts posted by abbottdr
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I have the exact same question. I have looked in all the menus etc and there is nowhere to enter the serial number. Have i just paid for something that isn't needed, and can we please get a response to this question?
Hi. I emailed them about this, and it turns out there is NO paid version of Express Accounts for a Mac. I was refunded my money. It seems ridiculous that there is nowhere making this obvious on the site. Anyway, hope you all get your money back.
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There is no "Update Express Accounts" option in the "Apply payments" dialog as suggested in your support pages: http://www.nchsoftware.com/invoice/kb/1123.html
This was a major reason why I paid for licenses on these two programmes.
Hello. I cannot find the advertised option to update account information in ExpressAccounts from ExpressInvoice. According to the FAQs I should be able to do this:
"When you receive a Payment, check 'Update Accounts' in the 'Apply Payments' dialog and you will be prompted for a temporary file name for an XML file. Then Express Accounts will be executed (or it will be downloaded and installed) and the Express Accounts Receipts window will appear." From http://www.nchsoftwa...ce/kb/1123.html
But there is no "Update Accounts" option in the "Apply Payments" dialog. Anyone know if I'm doing something wrong?
Cheers
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Hello. I cannot find the advertised option to update account information in ExpressAccounts from ExpressInvoice. According to the FAQs I should be able to do this:
"When you receive a Payment, check 'Update Accounts' in the 'Apply Payments' dialog and you will be prompted for a temporary file name for an XML file. Then Express Accounts will be executed (or it will be downloaded and installed) and the Express Accounts Receipts window will appear." From http://www.nchsoftware.com/invoice/kb/1123.html
But there is no "Update Accounts" option in the "Apply Payments" dialog. Anyone know if I'm doing something wrong?
Cheers
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Hi everyone. I'm very confused after a couple of hours searching around for answers.
I just purchased licenses for ExpressInvoice and ExpressAccounts (both for OS X). I activated those licenses and have registered ExpressInvoice. But I cannot find anywhere to register the full version of ExpressAccounts. If I goto "About Express Acccounts" in the 'ExpressAccounts' menu it says v1.05 Free Version, No registration required.
Am I missing something, or have I just paid for a product that doesn't exist? Any help would be greatly appreciated.
Update Express Accounts from Express Invoice
in Express Invoice
Posted
MarieC
Couldn't agree more. I was very frustrated by this at the time: it felt like a scam, and now after some calming down, it still feels extremely misleading. I downloaded the two programmes on the advice of my accountant who has used them in Windows. Obviously, my experience ended up being very different. I have also since been refunded the money I paid for Express Accounts as the "paid" version for a Mac does not actually exist. VERY misleading. I'm not happy with either of these problems. Hopefully it gets sorted in the future, as I quite like the software.