mjsmd

I found the plugins, but I can not find the corresponding .txt files to tell me how to use them. Where do I get the the instructions for using fetch.exe, cancel.exe, confirm.exe, IVMClose.exe, etc??

I hate to ask such a basic question, but I have been trying for days to figure this out.

I want IVM to call my patients to remind them that they have an appointment with me tomorrow.

My IVR application works just fine until I try to add the time of the appointment for each patient.

I believe I need to use the getdata or the getdatax plugin, but I can't seem to make it work.

My office database can easily create the input file that contains 2 columns, 1) the patient's phone numbers and 2) the appointment times...

5615551234,1015

5613336789,1030

5614442345,1045

etc

I can create an outgoing message for each appointment time using my voice and play it immediately after my initial OGM.

I assume that my initial OGM that I would need would be a "generic" OGM to start that says something like...

"Hello, this is Dr.Mike. I am calling to remind you that you have an appointment to see me tomorrow at "

Now the tricky part...

How do I tell IVM to immediately play the appropriate OGM that corresponds to the patients appointment time?

Is there a better way to do this?

HELP!!

Mike