oneof11

Hi all,

I've configured IVM to transfer a call on a key response. On the log and on the simulator it seems to function as expected, except, the the call doesn't really get transferred. The log says 'dialing, dial complete', then nothing. I'm running a Vista desktop with a dual core 2.2ghz 2G RAM machine. I have a Synway 2 line USB telephony board and have a separate line connected to each port. The call transfer to line is not the second line on the board.

How do I get this to work?

Thanks in advance

I struggled with this and a bunch of other things last night while dealing with some general modem detection issues. Regarding your particular issue, the mailbox ID is actually the name of the mailbox. When you first setup IVM, for example, there is one mailbox and its name is Default. So for this mailbox, you would enter 'default' (without the single quotes) and the numeric code that you picked for the password. I hope this helps.

 

Now if someone would tell me what the default login/password (or how to set them up) for the web management interface, I'll be good to go.

 

Jack

Hi Jack,

How do you enter 'default' on a numeric key pad? I tried spelling out the word on the key pad but it won't work that way it seems. My set up worked when I renamed the mail box ID with a sequence number. But I would prefer giving them alpha names.

Thanks in advance...