TerryArnott

hi yall! I am usiing 2.02 for mac with intels, i select my log, a jpeg, and it says its there, but nothing shows up in any form anywhere..... I haven't had the other pproblems others have had, however the Pic/image thing for my logo has got to be solved?! any ideas? size of file?

I have come across this problem and think i know the reason.

For my business I am working with graphics all day, every day, and learned very quickly that there are many sub-formats within a format, or in short, not all JPGs are alike.

The filters the EI use for reading image files seem to be very limited and will only recognize SOME JPGs. While other apps can read and display almost all JPG sub-formats, EI seems to be very limited in it's JPG support.

I found that exporting our logo from one program and importing it into EI left the logo field blank, but if I exported it, then opened it with a different graphics app, then re-saved it from there, EI could now display it.

I.e. I would export my logo from Corel Draw X3, EI couldn't display it, I opened the JPG with ThumbsPlus and re-saved it again, still as a JPG, now EI can display it.

So my suggestion is, try using some simple graphics app to re-save your logo.

Hope this helps.

Terry

Hi Jo,

Yeah I thought of that but I was hoping to avoid it.

Thanks for the suggestion

T

Hi,

I have just started using HourGuard, and on entering my first Task Set I have run into a problem.

When entering a number of sub-tasks on a task, I can't find any way to adjust the order they appear in. HourGuard seems to display them in alphabetical order, but I need to have them displayed in order of logical progression of the task.

Eg.

CURRENT

Sign for 'Black-Pearl take-away'

->Cut Vinyl

->Do Artwork

->Install

->Make Sign

->Order Materials

->Raise Invoice

->Receive Materials

NEEDED

Sign for 'Black-Pearl take-away'

->Do Artwork

->Order Materials

->Receive Materials

->Cut Vinyl

->Make Sign

->Raise Invoice

->Install

Can anyone tell me how to do this?

Thanks In Advance

Terry