yld2010@sbcglobal.net

Is this being looked at by NCH?

 

a customer calls in axon gets the call transfers the call to IVM, IVM OGM picks up and plays greating - customer enters extension number and then its dead air until either the call is picked up or goes to voicemail.

 

in IVM you see ----

command - transfer

voip blind transfer to: (extension number dialed)

play system prompt: Ringing

transfer sip call to: (extension dialed)

call has disconnected.

 

So i would assume it would be something with transfering the call back throu axon to the extension and the (play system prompt: Ringing) gets lost.

I have the exact same problem, have you been able to reslove it? If yes, can you please share your fix for the problem.

I just got IVM v4.08 from a friend and installed it on the machine I have been trying to get v4.11 working on for several weeks. IT WORKS.

 

NCH needs to take a serious look at v4.11 and see what the problem is.

 

If any one would like a copy of 4.08 let me know and I will send it.

I have been trying to get this thing working for weeks with no luck! Can you please send a copy to yld2010@sbcglobal.net.

Thanks in advance for your help.

can you please send it to me too. yld2010@sbcglobal.net

Thanks