grizmio

I guess I could write some code to process some OGMs loaded with Spanish recorded system prompts; but, there must an easier/less resource intensive solution. Does anyone know? Please let me know. Thank you.

 

DeBercy

maybe its too late, but i had a similar problem with "invalid option"...

go to menu--> settings --> prompts

y ahi le cambias la grabacion por la que quieras...

una linda solucion parche...

Hi

I read in the manual (section OGM - Advanced)

 

"Add entry to special log

 

IVM can create special logs of calls that play a particular OGM. including any data that the caller may have entered. These can be used to count the callers (and caller IDs) of callers that select a particular option, or to record the data the the caller has entered."

 

Is there a way to add in this log the digit pressed by the called party during an outbound automatic call?

or I need to implement an IVR leaf, using an external exe to store this information?

 

thanks

stefano

if i understood you, you...

maybe you should try writing the data to your log with the next OGM:

ogm1 use data variable with name number (the default)

example

ogm1: hi, do you like meat?press 1 for yes or 2 for no

then with the ogm2 you write to special log the variable %number%

it took me a lot forum searching to find out that you have to write it in the next ogm...

and yes i know my english shouldnt be written.

i am trying to run from command line in a windows xp or using the plugin outbound to call a outboundlist numers using a non default ogm with no success.

first im trying with a single number before the whole list

i tried:

C:\>Outbound.exe "0246xxx21&ogm='Gracias'&ogmanswer='Gracias'&ogmmachine='Gracias'"

C:\>Outbound.exe "0246xxx21&ogm=Gracias&ogmanswer=Gracias&ogmmachine=Gracias"

C:\Archivos de programa\NCH Swift Sound\IVM>ivm.exe -outbound "0246xxx21&ogm=Gracias&ogmanswer=Gracias&ogmmachine=Gracias"
C:\Archivos de programa\NCH Swift Sound\IVM>ivm.exe -outbound "0246xxx21&ogm='Gr
acias'&ogmanswer='Gracias'&ogmmachine='Gracias'"

all above calls 0246xxx21, but with the default OGM instead of overwriting with Gracias .

my ivm version: 4.11 in a windows xp 32 bits SP3

i followed the help located at C:\Archivos de programa\NCH Swift Sound\IVM\Help\119.html

sorry about my 4 years old english. and if this is not posible, How can I run more than 1 ivm in a single computer ???