CPoehl

I am a satisfied, long-time, U.S. user of IVM who recently upgraded from XP to Vista Ultimate (32-bit). I am at my wit's end trying to locate even a single modem (low-profile PCI or USB) that will work with IVM under Vista. If anyone with NCH (or anyone else) can point me in the right direction, I'd surely appreciate it. I'd hate to stop using this wonderful software just because I've moved to Vista, but I've now purchased and returned at least 5 modems in an effort to find one that works. And, yes, I have done the appropriate settings and diagnostics, and although at least one of them reported supported for the Rockwell voice command set (AT#CLS), none was recognized by IVM. Thanks in advance for any information.

See my post from today re: Multi Tech Systems MT5634ZPX-PCI

Regards,

Chuck

I tried several voice modems with Answering Attendant and they all worked (with the exception of caller I.D.) until I got Vista. Just finding a 56k modem to work with Vista was tough...most are evidently manufactured based on ancient designs. This one was just designed a couple of years ago so I took a flier. It not only works well, but for the first time I have caller I.D.!!!!

Like I said, your experience may be different...

Regards,

Chuck

I don't want a default mailbox because I don't want the responsibility for checking it and sorting it out- I want callers to choose the appropriate box to leave a message or not be able to leave one at all.

Any suggestions?

Thanks,

Chuck

"11:33:28 No line devices!" indicates that you haven't installed your modem/telephony board into IVM. You can simply ignore all the STUN/SIP configuration log traces if you're not using VoIP.

Thank you.

Chuck

At one point I decided to setup VOIP because I thought I had to. I think I screwed up my IVM configuration forever. I AM NOT USING VOIP but I get this in my log:

00:00:00 Date: 2007-04-05

05:22:54 STUN server failed: stun.fwdnet.net

05:22:54 STUN server failed: stun.fwdnet.net

05:22:54 The internet connection could be down.

05:22:54 Check local firewall is not blocking UDP port 5070

05:22:54 Also check STUN settings or use different STUN servers.

05:22:54 Unable to auto-detect public IP. Using private IP

05:22:54 SIP Public IP is: 192.168.1.102:5070

05:33:02 SIP Public IP is: 24.255.86.180:5070

11:30:32 Call disconnected

11:33:28 No line devices!

11:33:28 Please use Settings to add new line devices.

11:33:28 SIP Private IP is: 192.168.1.102:5070

11:33:28 SIP Public IP is: 24.255.86.180:5070

11:34:50 No line devices!

11:34:50 Please use Settings to add new line devices.

11:34:50 SIP Private IP is: 192.168.1.102:5070

11:34:50 SIP Public IP is: 24.255.86.180:5070

11:35:19 Call disconnected

11:39:03 SIP Private IP is: 192.168.1.102:5070

11:39:03 SIP Public IP is: 24.255.86.180:5070

Please tell me how I can disable VOIP and return to my good old IVM land-line answering device.

Thanks,

Chuck

Caller ID works well on my telephones. Everything else works with IVM but the caller ID. Is there anything anyone can suggest I try?

Thanks!