Dix001

when I receive a call sip and transferred to the operator while not expected to attend will hear the rining, the log says it plays, which can be?

blind tranfer :...

play promt :rining

tranfer : ...

play promt :rining..

play promt :rining..

play promt :rining..

play promt :rining..

but rinning is no heard.

i re install the application but the problem not fix

change the rinning but the problem not fix

help !!!

yes

HKEY_LOCAL_MACHINE\SOFTWARE\NCH Swift Sound\IVM\Settings\nrings

you save my life

thanks

For some reason IVM prevents you from answering before 2 rings in general.

 

For analogue systems, I can understand this since the Caller ID doesn't usually get pass until just before the second ring.. but for SIP there is no need for this restriction and in most cases is unwanted. A while back I think I got it to answer more quickly by playing around with the date/time restrictions and/or some tweaks to some registry keys (can't remember how I did it).

Hello i'm working with sip lines provider by SIP PBX , and need configure the IVM to answer the call at firt ring or CID detect ,

how to configure ?? it is possible ??

when transfer call i wait for the confirm accept call , and need to know the number of internal phone

(the call is transfer at group of internal phone)

it is possible ??

when transfer call i wait for the confirm accept call , and need to know the number of internal phone

(the call is transfer at group of internal phone)

it is possible ??

Hello i'm working with sip lines provider by SIP PBX , and need configure the IVM to answer the call at firt ring or CID detect ,

how to configure ?? it is possible ??

my problem is with the precces plugin, i write my plugin but this not have delay in the execution, but when execute with the ivm OMG, i have delay of 3 seconds , it is normal ??? , i need precces in 0 seconds.

thanks

Hello i need Use the IVM for the atendant 10 SIP Lines and need 10-20 OMG for Menu

what version need ??

Enterprice

Professional

Small

Exist any discount ?

the software is very good !!!

thanks

I take the customer's name with sqllink and CID, and playing the name and a menu if exist, but as I do, if the name is not in the database, I tranfer the operator, how deploy can the next question ? if (name='' not in data base) then tranfer operator else (if exist) (play the name)

someone can help me

thanks

Diego