GENIA

There is a large disparity in volume

One side of a recorded conversation has a very low volume : mine is OK, but the other on is very low sound.

There is a large disparity between different parts of the recordings,

I tick the "use automatic level (gain) control" item from the recordings tab of settings.

I do not use a call recording adaptor: I am in VOIP (Internet/ADSL).

What can I do for resolve this problem ?

Is my sound card wrong ?

Thanks to your answer.

P.S. I 'am going to realise that software is maybe just a recording of the area and that the reason when you hear file, you understand all noises around, but not the answering people on the phone !

I just take a trial version.

I try to setting parameters in this software.

But I dont understand mostly terms of them.

The current langage it's Ok, but .....

Do Somone know if there is French Version ? or a French gay use it ?

The VRS Recording System records all the time, except when I call :D

Please help me.

If not, I 'll not use that software anymore !

Thanks

There is a large disparity in volume

One side of a recorded conversation has a very low volume : mine is OK, but the other on is very low sound.

There is a large disparity between different parts of the recordings,

I tick the "use automatic level (gain) control" item from the recordings tab of settings.

I do not use a call recording adaptor: I am in VOIP (Internet/ADSL).

What can I do for resolve this problem ?

Is my sound card wrong ?

Thanks to your answer.