I am trying to setup the IVM Answering Attendant VOIP application to receive calls from a Callcentric acoount.
I entered correct username, password, and callcentric's SIP server but receive error messages about Incorrect Authentication when registering the number.
The Express Talk phone registers itself correctly in 100% cases with the same settings.
Fails: Registering Callcentric Account
in IVM
Posted
Hi
I am trying to setup the IVM Answering Attendant VOIP application to receive calls from a Callcentric acoount.
I entered correct username, password, and callcentric's SIP server but receive error messages about Incorrect Authentication when registering the number.
The Express Talk phone registers itself correctly in 100% cases with the same settings.
What can be the reason?
thanks.
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Logs:
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14:58:34 UDP Packet Received from 204.11.192.22:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
SIP/2.0 407 Proxy Authentication Required
v: SIP/2.0/UDP 216.191.158.46:63768;rport=63768;branch=z9hG4bK12560
f: <sip:xxxxxxxxx10@callcentric.com>;tag=655
t: <sip:xxxxxxxxx10@callcentric.com>
i: 1190055513-2560-VMWAREXP@192.168.2.102
CSeq: 2 REGISTER
Proxy-Authenticate: Digest realm="callcentric.com", domain="sip:callcentric.com", nonce="bd014ab8a9067832bfd8dcc47952261d", opaque="", stale=TRUE, algorithm=MD5
l: 0
----------------------------------------------------------------
14:58:34 UDP Packet Sent to 204.11.192.22:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
REGISTER sip:callcentric.com SIP/2.0
Via: SIP/2.0/UDP 216.191.158.46:63768;rport;branch=z9hG4bK32560
Max-Forwards: 20
To: <sip:xxxxxxxxx10@callcentric.com>
From: <sip:xxxxxxxxx10@callcentric.com>;tag=655
Call-ID: 1190055513-2560-VMWAREXP@192.168.2.102
CSeq: 3 REGISTER
Contact: <sip:xxxxxxxxx10@216.191.158.46:63768>;expires=3600;q=0.20
Proxy-Authorization: Digest username="xxxxxxxxx10",realm="callcentric.com",nonce="bd014ab8a9067832bfd8dcc47952261d",uri="sip:callcentric.com",response="d14f30b49ead6aadf0426ffd20b8edd4",opaque="",algorithm=MD5
User-Agent: NCH Swift Sound IVM Answering Attendant 4.03
Content-Length: 0
----------------------------------------------------------------
14:58:34 UDP Packet Received from 204.11.192.22:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
SIP/2.0 403 Incorrect Authentication
v: SIP/2.0/UDP 216.191.158.46:63768;rport=63768;branch=z9hG4bK32560
f: <sip:xxxxxxxxx10@callcentric.com>;tag=655
t: <sip:xxxxxxxxx10@callcentric.com>
i: 1190055513-2560-VMWAREXP@192.168.2.102
CSeq: 3 REGISTER
l: 0