The file is a wav file but it is encoded using a compression codec. Are you able to play the file in Windows Media Player? Express Scribe is able to open most audio transcription formats, if it isn't able to and it plays in Windows Media Player then try converting the audio to a more suitable format using Switch.
This wasn't my specific problem...but similar. I downloaded my first transcription .wav files and then Scribe wouldn't open them..."audio compression codec" problem, then crashed. I spent 4 days puzzling this one through. I couldn't even use Switch. The problem was that they were downloading as a .dct (or .dtc or whatever) file instead of .wav. Then I found the solution.
1) I updated my media player to version 10
2) I checked under "tools", "options" and ..hmmm I think it was the tab for file extensions or some such. The whole list of supported formats was checked EXCEPT .wav! Go figure. So when I checked the .wav box, closed, and downloaded the file again to my computer and it downloaded as a media player icon and loaded perfectly into my Scribe and played fine.
Audio Compression Manager Codec
in Express Scribe
Posted
This wasn't my specific problem...but similar. I downloaded my first transcription .wav files and then Scribe wouldn't open them..."audio compression codec" problem, then crashed. I spent 4 days puzzling this one through. I couldn't even use Switch. The problem was that they were downloading as a .dct (or .dtc or whatever) file instead of .wav. Then I found the solution.
1) I updated my media player to version 10
2) I checked under "tools", "options" and ..hmmm I think it was the tab for file extensions or some such. The whole list of supported formats was checked EXCEPT .wav! Go figure. So when I checked the .wav box, closed, and downloaded the file again to my computer and it downloaded as a media player icon and loaded perfectly into my Scribe and played fine.
Maybe this will be helpful to others.
Blessings,
Puzzler