Bond007

Thank you for the response - I already that, I hope there would be more help rather than advising us to reach out the https://www.nch.com.au/suggestions/index.html, it seems like this issue is open for 9+ years. 

We are hoping that NCH will have a solution soon and provide a fix to existing customer at no cost as this a basic accounting requirement. 

Thanks,

Please advise how to handle vendor/supplier credit notes. 

Thanks

I had the same issue (lost custom invoices and re-customized were saved after existing + same formats are not available!) after upgrading to version 11.08. I reverted back to version 11.00.

Please advise when the issue is resolved - Thanks