Was exporting a slideshow file to an MP4 version which completed successfully. However, once launching the file, I got a failure message: "Missing Codec This item was encoded in a format that's not supported". The item was noted as "0xc00d5212". I am not not certain where to look for this item (i.e. I ran down the items that I had included in my slideshow to find such an item and did not find it) nor how to fix the problem. Otherwise, I am stuck here and unable to share this slideshow with family and fiends.
Your help in resoling this or advising what I might do as a work around will be greatly appreciated.
Thank you!!!!
PS
This is my first effort at creating and publishing with this piece of software.
Problem with an MP4 file
in Photostage
Posted
Was exporting a slideshow file to an MP4 version which completed successfully. However, once launching the file, I got a failure message: "Missing Codec This item was encoded in a format that's not supported". The item was noted as "0xc00d5212". I am not not certain where to look for this item (i.e. I ran down the items that I had included in my slideshow to find such an item and did not find it) nor how to fix the problem. Otherwise, I am stuck here and unable to share this slideshow with family and fiends.
Your help in resoling this or advising what I might do as a work around will be greatly appreciated.
Thank you!!!!
PS
This is my first effort at creating and publishing with this piece of software.