Tracie Posted March 22, 2020 Share Posted March 22, 2020 A couple of weeks ago my Version 6.00 crashed on me, and when notifying support of the crash they had me download a link that I found out later was 8.26, which I didn't know at the time. When I put in the registration code that I had for the 6.00, the 8.26 wouldn't accept it of course. I let support know but they won't reply and I cannot use the software at all now without the correct registration code. Do I need to uninstall completely and reinstall the 6.00? I still have my old emails from when I originally purchased it with all info. Link to comment Share on other sites More sharing options...
Jsalgado Posted March 23, 2020 Share Posted March 23, 2020 In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Scribe&support Link to comment Share on other sites More sharing options...
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