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Different Caller ID's From Given By SIP Provider


mdmadmin

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I'm testing settings for small (customer support) call center setup. My SIP provider allows me to "override" caller ID on contract base. I have 18 SIP accounts and I want that every external line presents to SIP provider with different caller id (it's own). I will set caller id for each external line to match telephone operators' cellular phone numbers.

 

Thanks for help.

 

Regards,

Matija

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I'm testing settings for small (customer support) call center setup. My SIP provider allows me to "override" caller ID on contract base. I have 18 SIP accounts and I want that every external line presents to SIP provider with different caller id (it's own). I will set caller id for each external line to match telephone operators' cellular phone numbers.

 

Thanks for help.

 

Regards,

Matija

 

I found out by myself. I should set wanted caller ID in ID/username field and use just for authentication special field in advanced tab instead. It's working, thanks anyway.

 

Matija

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