Jump to content

Modem worked with old version not new one


hippled

Recommended Posts

Hello

I had a motherboard die last week. So after new hardware upgrade using the same modem and drivers I re-install windows and download and install IVM answering Attendant v5.04. I am not sure what version I was running before; installed around February 2008. I also had to purchase new licensed since the old one did not work. The old version ran great no problems... prefect. the new one does not. When I call with a cell phone to test the system. the system picks up(I hear the click on the cell) then does nothing and cell says that I am connected.

 

The following is the log:

07:13:09 Ringing on Line Intel V92 HaM Data Fax Voice detected. Waiting until ring number 2.

07:13:09 Intel V92 HaM Data Fax Voice Intel V92 HaM Data Fax Voice [Answered]

07:13:09 Answered line [1 "Intel V92 HaM Data Fax Voice"] call number [46] cid [unknown] did[intel V92 HaM Data Fax Voice] drn[1 (6000ms)]

07:13:09 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\Greeting.wav

07:13:13 Call disconnected

 

But the wav file is never played.

 

The Simulator works perfectly.

 

I am wondering if this is a setting I have missed or if IVM has changed. I do not understand why it work on the old version but not the new one.

 

 

thanks in advance for all the help.

 

Dave

Link to post
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...