SGal Posted October 31, 2009 Share Posted October 31, 2009 From what I read, I am supposed to be able to open and convert msv files to mp3s with Switch Plus. What I understood I was buying was Switch PLUS, but what the software info window shows is v 1.5 for Intel (I'm on a Mac OS 10.4.11) and nothing about Plus. When I try to add msv files to be converted, they are grayed out and cannot be added and therefore cannot be converted. So far I have a not very favorable impression of this company. If what I ended up with is not Switch Plus needed to convert MSV files, then I see no mechanism for actually communicating with NCH to get it sorted out. There seems to be a different download link for Switch Plus (i activated the trial version of Switch that I had previously downloaded and tried out, but at that time didn't need to deal with msv files. Can't tell if I activated an older version than what I paid for an am afraid if I download and install from the Switch Plus button that I'll mess up the activation altogether. Arrgghh!! Can anyone tell me if the version I have activated is actually the Plus program that I paid for--if not, that could explain why it doesn't recognize the msv files to add them. It certainly wasn't clear from the purchase pages' instructions. Link to comment Share on other sites More sharing options...
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